Need Help?

I can't connect to my account. What should I do?

First, check that your login email address is the correct one. Do the same for your password. If you can't remember your password, click on "forgot password". You will automatically receive an e-mail allowing you to reset your password.

If the problem persists, you can contact us using the contact form.

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FAQs From Same Category

How can I change my password ?
  1. Log in to your TÉKIDÉ account by clicking on "My account".
  2. Click on the pictogram representing a person at the top right of your screen
  3. On the "Your personal information" page, go to "New password".
  4. Your password will be updated
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How to create an account ?
  1. Click on the pictogram representing a person at the top right of your screen
  2. Click on the "I want to create an account" box
  3. Fill in the mandatory fields, indicated by an asterisk, and confirm.
  4. You're done !
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I can't log in

Your password may contain a symbol, a space or a typing error that prevents you from logging on to our site. If this is the case, click on "New password" and respect the conditions indicated.

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How do I log in to my account?

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